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Terms and Conditions
Introduction and License
Nova Scotia is an online casino operated under the license regulated by the Nova Scotia Gaming Corporation (NSGC). The platform offers a range of real-money gambling services, including but not limited to casino games, table games, and live dealer options. By accessing and using the services provided by Nova Scotia, you agree to comply with these Terms and Conditions.
Eligibility
To participate in the services offered by Nova Scotia, users must be at least 18 years of age. Additionally, users from jurisdictions where online gambling is prohibited are not eligible to create an account or access the services. It is the responsibility of the user to ensure that they comply with local laws regarding online gambling.
Account Rules
- Only one account is permitted per individual.
- Users must complete mandatory Know Your Customer (KYC) verification upon registration and before processing withdrawals.
- Users are responsible for maintaining the security of their account information.
- Any misuse of accounts, including sharing account details or using multiple accounts, may result in account suspension or closure.
Deposits and Withdrawals
- All payment transactions must comply with applicable laws and regulations, including anti-money laundering (AML) requirements.
- Users must verify their identity before processing any withdrawals.
- Nova Scotia aims to process withdrawals within a standard timeframe; however, delays may occur due to verification or compliance checks.
- Users must ensure that they deposit funds through approved payment methods as listed on the website.
Prohibited Activities
The following activities are strictly prohibited on the Nova Scotia platform:
- Cheating or any form of fraud.
- Bonus abuse or any attempts to exploit promotional offers.
- The use of bots or automated systems to play games.
- Exploiting system errors or glitches in gameplay.
- Any unauthorized manipulation of the gaming platform or its features.
Limitation of Liability and Termination
Nova Scotia reserves the right to suspend, restrict, or permanently close any user account if there are reasonable grounds to believe that the user has violated these Terms and Conditions, failed to comply with regulatory requirements, or engaged in suspicious activity. Users shall have no claim against Nova Scotia for any loss of access to the site or any funds in their account resulting from such actions.
Bonus Terms and General Promotional Conditions
- All bonuses and promotions are subject to specific terms and conditions, which are available on the website.
- Users must comply with wagering requirements and any other conditions outlined in the promotional materials.
- Nova Scotia reserves the right to revoke bonuses at any time if any terms are violated.
Fair Play and Game Integrity Rules
Nova Scotia is committed to providing fair and secure gaming experiences. All games offered on the platform are tested for fairness and integrity. Users are expected to engage in fair play and respect the integrity of the games.
Fraud Prevention and Security Monitoring
To ensure a safe gaming environment, Nova Scotia employs advanced security measures and monitoring systems to detect and prevent fraudulent activities. Users found engaging in fraudulent behavior may face immediate account suspension and potential legal action.
Dispute Resolution and Complaint Handling Process
In the event of a dispute, users are encouraged to contact the support team for assistance. Complaints will be handled in accordance with internal procedures. If a resolution cannot be reached, users may escalate the matter to the appropriate regulatory authority in Nova Scotia.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Province of Nova Scotia and applicable Canadian laws. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Nova Scotia.
Responsible Gambling Measures and User Protection Tools
Nova Scotia is committed to promoting responsible gambling. Users are encouraged to set limits on their deposits and gameplay. The platform provides various tools to support responsible gambling, including self-exclusion options and links to gambling support organizations. Users are responsible for understanding the risks associated with gambling and are encouraged to seek help if needed.